{"id":933,"date":"2024-11-03T06:43:39","date_gmt":"2024-11-03T06:43:39","guid":{"rendered":"https:\/\/avcpharmacy.com\/?page_id=933"},"modified":"2024-11-03T06:43:42","modified_gmt":"2024-11-03T06:43:42","slug":"chinh-sach-doi-tra-hang-hoa","status":"publish","type":"page","link":"https:\/\/avcpharmacy.com\/chinh-sach-doi-tra-hang-hoa\/","title":{"rendered":"CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG H\u00d3A"},"content":{"rendered":"

<\/h3>

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG H\u00d3A<\/strong><\/p>

K\u00ednh g\u1eedi: Qu\u00fd Kh\u00e1ch h\u00e0ng!<\/em><\/p>

Nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 sau b\u00e1n h\u00e0ng. Ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 Qu\u00fd kh\u00e1ch \u0111\u1ed5i \/ tr\u1ea3 s\u1ea3n ph\u1ea9m khi \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau \u0111\u00e2y.<\/p>

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2<\/strong><\/p>

1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3:<\/em><\/strong><\/p>

– S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n, \u0111\u1ea7y \u0111\u1ee7 nh\u00e3n m\u00e1c, nguy\u00ean \u0111ai ki\u1ec7n, ni\u00eam phong theo quy c\u00e1ch ban \u0111\u1ea7u<\/p>

– S\u1ea3n ph\u1ea9m c\u00f2n \u0111\u1ea7y \u0111\u1ee7 ph\u1ee5 ki\u1ec7n v\u00e0 t\u1eb7ng ph\u1ea9m \u0111i k\u00e8m (n\u1ebfu c\u00f3).<\/p>

– S\u1ea3n ph\u1ea9m kh\u00f4ng b\u1ecb d\u01a1 b\u1ea9n, c\u00f2n nguy\u00ean tem nh\u00e3n m\u00e1c (tr\u1eeb tr\u01b0\u1eddng h\u1ee3p b\u1ecb l\u1ed7i ho\u1eb7c h\u01b0 h\u1ea1i trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n) kh\u00f4ng c\u00f3 d\u1ea5u hi\u1ec7u \u0111\u00e3 qua s\u1eed d\u1ee5ng.<\/p>

– Qu\u00fd kh\u00e1ch c\u00f2n gi\u1eef x\u00e1c nh\u1eadn v\u1ec1 vi\u1ec7c \u0111\u00e3 mua h\u00e0ng t\u1ea1i c\u00f4ng ty (th\u00f4ng qua h\u00f3a \u0111\u01a1n, phi\u1ebfu giao h\u00e0ng) v\u00e0 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin \u0111\u1ec3 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.<\/p>

– Ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3 \u0111\u1ed1i v\u1edbi l\u00fd do kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i nhu c\u1ea7u s\u1eed d\u1ee5ng, tuy nhi\u00ean s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn \u0111\u1ed5i s\u1ebd c\u0103n c\u1ee9 v\u00e0o ch\u00ednh s\u00e1ch kinh doanh t\u1ea1i th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u. Kh\u00f4ng \u00e1p d\u1ee5ng cho c\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed9c danh m\u1ee5c s\u1ea3n ph\u1ea9m khuy\u1ebfn m\u00e3i ho\u1eb7c thanh l\u00fd.<\/p>

– Th\u1eddi \u0111i\u1ec3m y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c c\u0103n c\u1ee9 theo N\u1ebfu kh\u00e1ch h\u00e0ng g\u1eedi theo \u0111\u01b0\u1eddng b\u01b0u \u0111i\u1ec7n hay chuy\u1ec3n ph\u00e1t: th\u1eddi \u0111i\u1ec3m t\u00ednh theo d\u1ea5u bi\u00ean nh\u1eadn c\u1ee7a b\u01b0u \u0111i\u1ec7n hay \u0111\u01a1n v\u1ecb chuy\u1ec3n ph\u00e1t. N\u1ebfu kh\u00e1ch h\u00e0ng t\u1ef1 mang\/g\u1eedi h\u00e0ng t\u1edbi c\u00f4ng ty \u0111\u1ed5i tr\u1ea3: th\u1eddi \u0111i\u1ec3m t\u00ednh khi nh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 t\u1eeb kh\u00e1ch h\u00e0ng.<\/p>

2. Nh\u1eefng tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3:<\/em><\/strong><\/p>

\u2013 S\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng k\u00e9m do kh\u00e1ch h\u00e0ng b\u1ea3o qu\u1ea3n kh\u00f4ng \u0111\u00fang c\u00e1ch, \u0111\u1eb7t n\u01a1i c\u00f3 \u0111\u1ed9 \u1ea9m cao, \u00e1nh n\u1eafng chi\u1ebfu tr\u1ef1c ti\u1ebfp .<\/p>

\u2013 S\u1ea3n ph\u1ea9m b\u1ecb s\u1ee9t m\u1ebb kh\u00f4ng c\u00f2n gi\u1eef nguy\u00ean tr\u1ea1ng th\u00e1i ban \u0111\u1ea7u (tr\u01b0\u1eddng h\u1ee3p b\u1ecb s\u1ee9t m\u1ebb, h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n qu\u00fd kh\u00e1ch c\u1ea7n li\u00ean h\u1ec7 ngay v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 k\u1ecbp c\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh v\u00e0 ph\u01b0\u01a1ng h\u01b0\u1edbng x\u1eed l\u00fd).<\/p>

\u2013 Nh\u00e3n tem b\u1ecb b\u00f3c kh\u1ecfi s\u1ea3n ph\u1ea9m v\u00e0 1 s\u1ed1 tr\u01b0\u1eddng h\u1ee3p kh\u00e1c.<\/p>

3. Th\u1eddi gian \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3:<\/em><\/strong><\/p>

– Th\u1eddi h\u1ea1n 07 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng \u0111\u1ec3 g\u1eedi y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 t\u1edbi ch\u00fang t\u00f4i.<\/p>

– S\u1ebd \u0111\u1ed5i tr\u1ea3 n\u1ebfu s\u1ea3n ph\u1ea9m h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng tr\u01b0\u1edbc ho\u1eb7c v\u00e0o ng\u00e0y s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c giao cho kh\u00e1ch h\u00e0ng.<\/p>

4. Quy \u0111\u1ecbnh ho\u00e0n ti\u1ec1n:<\/em><\/strong><\/p>

C\u00e1c ph\u01b0\u01a1ng th\u1ee9c ho\u00e0n ti\u1ec1n :<\/p>

– Ho\u00e0n ti\u1ec1n th\u00f4ng qua chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng.<\/p>

– Ho\u00e0n ti\u1ec1n th\u00f4ng qua ng\u00e2n h\u00e0ng ch\u1ea5p nh\u1eadn th\u1ebb.<\/p>

– Ho\u00e0n ti\u1ec1n m\u1eb7t t\u1ea1i c\u00f4ng ty.<\/p>

– Ho\u00e0n ti\u1ec1n th\u00f4ng qua s\u1ea3n ph\u1ea9m kh\u00e1c c\u00f3 gi\u00e1 tr\u1ecb b\u1eb1ng ho\u1eb7c cao h\u01a1n.<\/p>

C\u00f4ng ty s\u1ebd g\u1eedi k\u1ebft qu\u1ea3 ph\u1ea3n h\u1ed3i y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 t\u1edbi kh\u00e1ch h\u00e0ng th\u00f4ng qua email ho\u1eb7c\/v\u00e0 tin nh\u1eafn SMS, li\u00ean l\u1ea1c m\u1ea1ng x\u00e3 h\u1ed9i,\u2026 trong v\u00f2ng t\u1ed1i \u0111a 05 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng v\u1ec1 ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m. N\u1ebfu y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u th\u00ec s\u1ebd th\u1ef1c hi\u1ec7n th\u1ee7 t\u1ee5c ho\u00e0n ti\u1ec1n cho kh\u00e1ch h\u00e0ng k\u1ec3 t\u1eeb khi y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong th\u1eddi gian nh\u01b0 sau:<\/p>

4.1 V\u1edbi ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n kh\u00f4ng th\u00f4ng qua ng\u00e2n h\u00e0ng:<\/em><\/strong><\/p>

Kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n ho\u00e0n t\u1eeb 5-7 ng\u00e0y l\u00e0m vi\u1ec7c.<\/p>

4.2: V\u1edbi ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n th\u00f4ng qua ng\u00e2n h\u00e0ng:<\/em><\/strong><\/p>

– AVC Pharmacy s\u1ebd ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c ho\u00e0n ti\u1ec1n t\u1eeb 5-7 ng\u00e0y l\u00e0m vi\u1ec7c v\u00e0 g\u1eedi y\u00eau c\u1ea7u t\u1edbi ng\u00e2n h\u00e0ng \u0111\u1ec3 x\u1eed l\u00fd, ho\u00e0n ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n cho kh\u00e1ch h\u00e0ng n\u1ebfu kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u sao k\u00ea ho\u1eb7c c\u1ea7n bi\u00ean lai.<\/p>

– AVC Pharmacy s\u1ebd ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c ho\u00e0n ti\u1ec1n trong 72h qua h\u00ecnh th\u1ee9c banking.<\/p>","protected":false},"excerpt":{"rendered":"

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG H\u00d3A K\u00ednh g\u1eedi: Qu\u00fd Kh\u00e1ch h\u00e0ng! Nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 sau b\u00e1n h\u00e0ng. Ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 Qu\u00fd kh\u00e1ch \u0111\u1ed5i \/ tr\u1ea3 s\u1ea3n ph\u1ea9m khi \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau \u0111\u00e2y. CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-933","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG H\u00d3A - C\u00d4NG TY TNHH D\u01af\u1ee2C PH\u1ea8M QU\u1ed0C T\u1ebe AVC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avcpharmacy.com\/chinh-sach-doi-tra-hang-hoa\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG H\u00d3A - C\u00d4NG TY TNHH D\u01af\u1ee2C PH\u1ea8M QU\u1ed0C T\u1ebe AVC\" \/>\n<meta property=\"og:description\" content=\"CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG H\u00d3A K\u00ednh g\u1eedi: Qu\u00fd Kh\u00e1ch h\u00e0ng! Nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 sau b\u00e1n h\u00e0ng. Ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 Qu\u00fd kh\u00e1ch \u0111\u1ed5i \/ tr\u1ea3 s\u1ea3n ph\u1ea9m khi \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau \u0111\u00e2y. 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Nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 sau b\u00e1n h\u00e0ng. Ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 Qu\u00fd kh\u00e1ch \u0111\u1ed5i \/ tr\u1ea3 s\u1ea3n ph\u1ea9m khi \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau \u0111\u00e2y. 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